Store Related |
Q: I didn’t receive a shipping notification
A: Once I package an order, you will receive a shipping notification! So if you have not yet received one via email then I have not yet packed and/or shipped your order yet. Current order processing time is 1 week.
Q: When will my order arrive?
A: Once I drop a package off at the post office it typically takes 2-5 business days within the US and 2-3 weeks international however those estimates can vary depending on holiday seasons, weather, and your local post office.
Q: Policy on refunds and exchanges?
A: I currently do not accept refunds or exchanges however if something was wrong with your order please send me an email about it!
Q: What if my order does not arrive?
A: Unfortunately since I am a small business, I am unable to be responsible for your package once I drop it off at the post office. For packages that have tracking numbers (packages that are not just stickers), I can look at your tracking number to perhaps see what happened and/or contact the post office but that’s about it, I’m sorry.
Q: Where did you get [thing] made?
A: Most of my merchandise is handmade however I get many other products made by various manufacturers I’ve found through the Alibaba website! I’d recommend looking there for “custom [thing you want made]” and asking around different manufacturers for one that fits you!
*Please also check my shop policy! (located at the bottom of the page)
Art Related |
Q: What art materials do you use?
A: Here is a handy list of my favorite art materials/materials that I use most often:
Sketchbook: MosseryCo Mixed Media Sketchbook
Coloring: Copic sketch and ciao markers
White details on traditional drawings: Sakura Gelly Roll pen in white or Sakura Decorese pen in white
Outlining/Inking: Gelly Roll pen in pink, sakura micron 0.5 in burgundy
Digital Art: iPad Pro + Procreate App and sometimes Photoshop Elements 15!
Q: How do you make your stickers?
A: I print all my sticker designs on either glossy or matte sticker paper! Then I cut them out using a Silhouette Portrait cutting machine.
Q: What program do you use for digital art?
A: I use Adobe Photoshop Elements 15 and the Procreate app!